Privacy Policy

Privacy Policy — How jili13 Handles Your Personal Information

This Privacy Policy explains what personal data jili13 collects from players in the Philippines, how that data is used, and the steps taken to keep it secure. Your privacy matters to us and we are committed to handling your information responsibly.

Last updated: January 2026

Your Data, Your Rights — What You Should Know

These cards highlight the key principles of our Privacy Policy. Please read the full policy below for complete details.

We Collect Only What We Need

jili13 collects personal information that is necessary to operate your account, process transactions in Philippine Peso, and complete identity verification. We do not collect data beyond what is needed for these purposes.

Your Data Is Stored Securely

All personal data held by jili13 is stored on secured servers protected by SSL encryption and access controls. Account sessions are protected by OTP verification, and sensitive data is never transmitted in plain text.

You Control Your Information

As a jili13 account holder, you have the right to access the personal data we hold about you, request corrections, or ask for deletion where applicable. Contact our support team to exercise any of these rights.

We Do Not Sell Your Data

jili13 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely for operating your account and delivering the platform services you signed up for.

Limited, Necessary Data Sharing

We share data only with the third-party service providers directly needed to run jili13 — such as payment processors and identity verification services. All third parties are bound by strict confidentiality obligations.

Policy Updates Are Communicated

If we make material changes to this Privacy Policy, we will notify registered users before those changes take effect. The date at the top of this page always reflects when the policy was last revised.

This Privacy Policy applies to all users of the jili13 platform, including the website and the jili13 app. By registering an account, you confirm that you have read and understood this policy and consent to the collection and use of your personal data as described here.

1. Introduction

jili13 is an online gaming platform serving players in the Philippines. We are committed to protecting the privacy of everyone who registers and plays on our platform. This Privacy Policy sets out clearly what personal information we collect, why we collect it, and how we handle it.

This policy covers all interactions with jili13, whether through our website, the mobile app, customer support channels, or any other means through which you engage with our platform. It should be read alongside our Terms and Conditions, which govern your use of the platform overall.

2. Personal Data We Collect

The types of personal data we collect depend on how you use jili13. These generally include:

Category Examples When Collected
Identity Data Full name, date of birth, government-issued ID number Registration and KYC verification
Contact Data Email address, mobile number Registration and account updates
Financial Data Bank account details, e-wallet identifiers (GCash, Maya), transaction history in PHP Deposits and withdrawal requests
Verification Data ID document images, selfie photos, proof of address KYC process
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Pages visited, games played, betting history, session duration Automatically during platform use

We do not knowingly collect sensitive personal information beyond what is required for identity verification and regulatory compliance purposes.

3. How We Collect Your Data

jili13 collects personal data through several means:

  • Directly from you — when you register an account, complete KYC, request a withdrawal, or contact our support team.
  • Automatically — through cookies, session tracking, and server logs when you access the platform via browser or the jili13 app.
  • From third-party verification providers — when identity documents are checked during the KYC process.
  • From payment processors — when deposits and withdrawals are initiated through Philippine bank transfers or local e-wallets.

Automatic data collection helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines, from Manila to Cebu to Davao.

4. How We Use Your Personal Data

jili13 uses personal data only for purposes that are directly related to operating the platform and delivering services to you. These purposes include:

  • Creating and managing your jili13 account
  • Verifying your identity and age as required by our platform policies
  • Processing deposits and withdrawals in Philippine Peso (₱ PHP)
  • Delivering platform services including the Game Lobby, sports betting, slot games, and eBingo
  • Managing the VIP rewards program and communicating relevant account updates
  • Detecting and preventing fraud, account abuse, and money laundering
  • Responding to customer support requests
  • Meeting legal obligations and responding to lawful requests from authorities
  • Improving platform performance and user experience through anonymised analytics

We do not use your personal data to make fully automated decisions that have a significant legal effect on you without human review.

5. Data Sharing and Third Parties

jili13 does not sell your personal information to any third party. We share data only where strictly necessary to provide the platform's services. The categories of third parties we work with include:

  • Payment processors — to facilitate deposits and withdrawals through Philippine bank transfers, GCash, Maya, and other local e-wallet services
  • Identity verification providers — to complete KYC checks on submitted documents
  • IT and hosting providers — for secure server infrastructure and platform operations
  • Fraud detection services — to protect the integrity of the platform and its users
  • Legal and regulatory authorities — where required by applicable law or court order

All third-party service providers who access your data are subject to contractual data protection obligations. They are permitted to use your data only for the specific purposes we authorise, and they are required to protect it with appropriate security measures.

We do not share your data with advertising networks or third-party marketers.

6. How We Protect Your Data

jili13 takes data security seriously. We apply multiple layers of protection to keep your personal information safe:

  • SSL encryption on all data transmissions between your device and our servers
  • OTP (one-time password) verification for sensitive account actions including login and withdrawal requests
  • Access controls that limit which staff members can access personal data, based on role and necessity
  • Secure storage on servers protected by firewalls, intrusion detection systems, and regular security audits
  • Password hashing so your login password is never stored in readable form

While we take every reasonable precaution, no online system can guarantee absolute security. You also play a role in keeping your account safe — never share your password or OTP with anyone, including anyone claiming to be jili13 staff. Our team will never ask for your password.

7. How Long We Keep Your Data

jili13 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means:

  • Active account data is held for the lifetime of your account plus a reasonable period after closure
  • Transaction records are retained for a minimum period in line with financial record-keeping requirements
  • KYC documents are held for the period required by applicable anti-money-laundering regulations
  • Support communications are kept for as long as necessary to resolve the matter and maintain quality records

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you.

8. Your Rights Over Your Personal Data

As a jili13 user, you have the following rights regarding your personal data:

  • Right to access — you may request a copy of the personal data we hold about you
  • Right to correction — you may ask us to correct any inaccurate or incomplete data
  • Right to deletion — you may request deletion of your personal data, subject to our legal retention obligations
  • Right to object — you may object to certain types of data processing, including direct marketing communications
  • Right to data portability — where technically feasible, you may request your data in a portable format

To exercise any of these rights, contact the jili13 support team through live chat inside the platform or by email at [email protected]. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing a request.

9. Cookies and Tracking Technologies

jili13 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the site. We use them for the following purposes:

  • Essential cookies — required for the platform to function, including session management and security tokens. These cannot be disabled without breaking platform functionality.
  • Analytics cookies — used to understand how users navigate the platform so we can improve the experience. Data collected is aggregated and anonymised.
  • Preference cookies — used to remember settings such as your preferred language or display options.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally. jili13 does not use advertising or cross-site tracking cookies.

10. Children and Minors

jili13 is strictly an adult platform. Registration and play are permitted only for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21.

If we discover that an account has been registered by someone under 21, the account will be immediately suspended and any associated personal data will be deleted. If you believe a minor has registered on jili13, please contact our support team immediately so we can take action.

Parents and guardians in the Philippines are encouraged to use parental control tools to restrict access to online gaming platforms on shared devices.

11. Changes to This Privacy Policy

jili13 may update this Privacy Policy from time to time to reflect changes in how we operate, updates to applicable regulations, or improvements in how we protect your data. When we make material changes, registered users will be notified before the updated policy takes effect.

The "Last updated" date shown at the top of this page reflects when the policy was most recently revised. We encourage you to review this page periodically. Continued use of jili13 after a policy update constitutes your acceptance of the revised terms.

12. Contact Us About Privacy

If you have any questions or concerns about how jili13 handles your personal data, or if you want to exercise any of your rights as described in this policy, please get in touch with our support team. The fastest way to reach us is through the live chat feature inside the platform.

You can also contact us by email at [email protected]. Please include "Privacy Request" in the subject line so we can route your message to the right team. We aim to respond to all privacy-related enquiries promptly.

For questions about your account terms and overall platform rules, please also review our Terms and Conditions and our Responsible Gaming page.

Play on a Platform That Respects Your Privacy

Create your free jili13 account and enjoy slots, live casino, sports betting, and eBingo — with your data handled securely every step of the way.